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ANDERSON

Anderson is one of the most celebrated developers in the South East of England.

We specialise in newbuild housing, commercial space and community infrastructure. To sustain our hard-won reputation, we will always look to generate a positive and lasting legacy for the parts of this region in
which we operate.

What underpins this year-on-year success is our dedicated workforce, many of whom have been with the business since its inception. It is for this
reason that people continue to place their trust in Anderson, whether it is to unlock a complex regeneration project, or curate a bespoke housing
scheme where character and craftmanship is called for.

Customer Care

Your New Home Warranty ensures that when you purchase a home from Anderson, you can be confifident it has been constructed to the highest of standards.

All our homes are built to National House-Building Council (NHBC) standards – the technical benchmark for newly-built homes. The standards provide guidance on every part of the building process, from foundations to decoration, and include tolerances, performance and technical standards. To fifind out more visit Technical Standards on the NHBC website.

On legal completion of your new home, the fifirst two years of the warranty are covered by Anderson Group and supported by the Customer Service Team who can assist and provide advice on any issues or queries that may arise within this timeframe.

Protection for the Future

Your home is covered by the NHBC Warranty (Buildmark)against structural defects for a 10-year period, following the date of legal completion. Should anything happen to your new home that is a result of a build failure – such as a leak, crack or infrastructure problem – it will be taken care of.

Further information can be found on the What Does Buildmark Cover? section on the NHBC website. Your interests are additionally covered by the Consumer Code for Home Builders, which we adhere to. The Consumer Code applies to all home buyers who reserve to buy a new or newly converted home built by a home builder, under the protection of one of the supporting Home Warranty bodies.

Under the Consumer Code, buyers can be assured they will be treated fairly and given reliable and accurate information on their buying decision, amongst other things. Details of the Consumer Code will be discussed with you at reservation stage.

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